kombat return guarantee service conditions

Kombat return guarantee service conditions

You have 7 calendar days from receipt of the product at home to try the racket. If you are not satisfied with the racket, you must send an email to hola@kombatpadel.com with the subject "return", within the following 7 calendar days, and follow the return instructions enclosed with the delivery of the order.

In order for Kombat Padel to take charge of the return of the racket, it must be in PERFECT CONDITION. This will be considered when the racket does not have any scratches, scratches or breakage or indications of misuse by you. It can come with the grip unsealed, in order to be able to use it normally.

Once we receive the racket in our offices and after verifying that it is in PERFECT CONDITION, we will proceed to refund the amount of the racket by the same means of payment that was made.

If the racket is not in perfect condition, the product will be sent to the customer, postage due, and it will be considered a normal purchase.

KOMBAT reserves the right to cancel or modify this service at any time and without prior notice, or by means of notification on the website, social networks or via Newsletter.

This service will be applicable through the official website kombatpadel.com in Spain (peninsula and Balearic Islands), Portugal, EU countries, Sweden, England and the UK.

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